F.A.Q.

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F.A.Q

 

Can I get Digistripe™ pattern applied to my own fabric or product? 

Yes, we are happy to discuss solutions for whichever product you are looking to use Digistripe™ for. Please contact us at support@moeguns.com to discuss possible solutions. 

 

Can I return my Digistripe.us purchased product? 

Made to order items cannot be returned or exchanged unless damaged or faulty, please ensure you are purchasing the correct size/color of any made to order items. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Do you ship internationally?
Yes, we can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.